About Us

Family Business

We are a small family owned and operated business. Military Models Online began when owners Robert & DeeDee Winfrey wanted to find a way to share their love of model military aircraft and ships with the rest of the world "We have always enjoyed and admired military models. The Military Models Store provides us with a means to share our love of these handcrafted models, and to network with other people who share our passion for quality crafted military models. We also bring to the family shipmodelsuperstore.com a new store loaded with hand crafted model ships."

Both Bob and DeeDee started assembling models at a young age as a hobby. They spent many long hours assembling model kits and each would try and make their model have the best detail and the most features. Fast Forward 30 years!
Although today we can keep up with the demand for the products we sell, we appreciate and understand what it takes to make a fine quality model and have it display well. We have both been involved in retail sales and know a customer is always their first priority. You are not a number with Military Models Online; you are a person, and a friend who enjoys a hobby as much as we do. If you have a problem with an order, we will never leave you hanging. We check our e-mail constantly and will take calls up to 5:00 pm eastern standard time 7 days a week. If you are not one-hundred percent satisfied with your order, contact us and we will do everything in our power to make it right. Our customers are number one. We do not use gimmicks, fake sales (on items that are out of stock) or use has-been celebrities to sell our products.

Thank you for taking a look around. If you want to talk to a person (not a computer) give us a call at 855-280-9590 (toll free) or drop us a quick email at info@militarymodelsonline.com.

Real People

If you've ever made a purchase with one of those giant on-line companies you know that getting any questions answered, or talking to a real person is next to impossible. Ship Model Super Store is a not a giant; we don't stock thousands of products or ship to millions of customers, but we can be reached by phone or e-mail, and we enjoy providing that personal touch. We provide the same quality service with www.militarymodelsonline.com.If you have a question about any of our models simply complete the "feedback" form, drop us an e-mail, or call us and we will respond in-person, in a timely manner. Your questions will be answered professionally and courteously by owners Bob or DeeDee.

 

Contact us by phone between 8:00am and 5:00pm Eastern Time. 855-280-9590 (toll free)

Quality Guarantee

Your complete satisfation is our goal. We are dedicated to making sure you get your items as quickly as possible. We will do everything in our power to make sure your experience is as hassle free as possible. We stay in contact through the entire process from initial purchase through delivery. You will receive a tracking number as soon as your order is shipped. We ship every weekday except for holidays or acts of nature. All orders are placed after payment is posted. Credit card and PayPal orders are processed the next day, checks, money orders and cashiers checks must clear our bank before they are shipped. We seek out the best suppliers for the finest quality ships available. Most of our ship models take hundreds of hours to build. It would be impossible for us to keep up with the demand for these high quality ships at these prices. We rely on several trusted quality suppliers from all over the world to provide you with the most beautiful handcrafted ship models available anywhere! We have hundreds of satisfied customers all over the world. Just examine the detailed photos of our products. The quality speaks for itself! All of our boats and other items are packaged extremely well and are thoroughly inspected for damage prior to shipping to ensure your complete satisfaction, however most models are very fragile. All of our shipping is insured, so if by chance something is damaged during shipping please contact us immediately. If the damage is more than you think you may be able to easily repair yourself you must contact us immediately and follow the return guidelines on our Shipping and Payment page.

 

Custom Built Models:

We Can Build Any Aircraft Model, with any Paint Scheme, and any Design!


Now with Military Models Online, that dream plane model can be yours! Our wooden models are carved from only the finest grade of mahogany, Carved by expert hands until that dream craft is made.

We can create any model aircraft as a Custom Build. We can design and build any specific make, color scheme or markings on the model. Included with the custom build is a Logo of your choice on the base stand and a brass nameplate with an inscription.

How big or small do you want your models to be? Just give us the dimensions and we'll gladly build it the size you would like. Contact us at 855-280-9590 toll Free or sales@militarymodelsonline.com for a quote.

For our regular custom built models, we recommend the length be approximately 16 to 18 inches. This is the perfect size for us to replicate details present on the original aircraft.

Our quality on custom builds is unsurpassed. You will be hard pressed to find anyone to provide the quality and service we provide! Our custom builds are recognised as the best in the world. Our models are on display in some of the finest collections in the world.

If you have the need for a one of a kind model airplane you have come to the right place.

The paint work on these model aircraft is as detailed as the original airplane. The insignias are ultra realistic, the call signs and numbers are detailed and all the artwork is coated with a coat of clear acrylic lacquer. This protective clear coat will preserve the details of the paint work for many years to come.

A 50% deposit will be required from you to start the project and we will send pictures for approval before shipping. Turnaround time for production of a custom model is 8-12 weeks.

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